Frequently Asked Questions

Everything you need to know about shopping with RTI Arms Shop

What is the standard shipping timeframe for my order?

We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while express options are available at checkout.

What is your return policy for apparel and accessories?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your domestic return process.

How do I know which size will fit me best?

Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own and comparing it to our specifications for the most accurate fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.

How can I track my package once it has shipped?

Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.